Privacy Policy

When you contact us, book an appointment, or visit our website, we may collect:

• Identification details: name, age, gender, phone number, email address.
• Health-related details that you share with us as part of an appointment request, such as the concern you want to consult about and the preferred department or doctor.
• Appointment metadata: preferred date and time, doctor selected, and communication history.
• Technical data: anonymised analytics such as the pages you view, your device type and approximate location, collected through privacy-respecting analytics tools.

• To respond to your appointment request and confirm your visit by phone or WhatsApp.
• To provide medical care during your in-clinic consultation.
• To maintain a record of your visit, in line with applicable medical-record-keeping standards.
• To improve our website and patient-facing content.

We do not sell, rent or share your personal information with third parties for marketing purposes.

Your data is stored on secure servers and accessed only by authorised Healthwrx staff. We use HTTPS encryption for our website and follow reasonable physical, administrative and technical safeguards to protect your information.

We use a small number of essential cookies to keep the website working correctly, and a privacy-respecting analytics tool to understand how visitors use the site in aggregate. We do not use third-party advertising cookies.

You may request to access, correct or delete the personal information we hold about you. To make such a request, please contact us using the details below.

For patients under the age of 18, appointment requests should be made by a parent or guardian. We will treat any information about a minor with extra care, as required by applicable law.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the "Last updated" date at the top revised accordingly.

For any questions about this Privacy Policy or your information, please contact:

Healthwrx Multispeciality Clinic
5th Floor, S.B. Plaza, Rajendra Prasad Road, Last Gate, Guwahati, Assam 781006
Phone: +91 99926 04456
Email: care@healthwrx.in